---
title: Checking your visit status
description: See what every visit status means, view your visit details, review your intake responses, and cancel a visit if needed.
---

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# Checking your visit status

All of your visits, past and current, are available in the **Visits** tab. Tap the tab in the navigation bar at the bottom of the app to open it.

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### The Visits tab

Your visits are organized into two sections:

- **Current visits** - Any visit you're actively waiting for or in progress. These also appear on the home screen for quick access.
- **Past visits** - All completed and cancelled visits, grouped by month.

Each visit card shows the date, care type, visit language, visit type, visit number, time, and duration.

---

### Visit statuses

Every visit has a status that tells you where things stand. You'll see it as a colored badge on the visit details screen.

| **Status** | **What it means** |
| --- | --- |
| Active | You're in the waiting room or your visit is in progress |
| Completed | Your provider has finished the visit. |
| Canceled | The visit was canceled.  |

---

### Viewing visit details

Tap any visit card to open the visit details screen. Here you'll find:

- **Visit status** - The current status of the visit with the reason for cancellation, if applicable
- **Location** - The state you selected when you requested the visit
- **Price**- What you were charged, or $0 if covered by your plan
- **Organization** - The organization associated with your plan
- **Plan** - The care type covered under your plan
- **Intake** - The visit language you selected
- **Assigned on** - The date a provider was assigned to your visit

---

### Reviewing your intake responses

From any visit details screen, tap **Review Intake** to see the responses you provided during the intake process, including your age verification answers and consent to treat confirmation.

---

### Cancelling a visit

If you need to cancel an active visit, tap it from the Visits tab or the home screen to open the visit details, then tap **Cancel Visit**. You'll be asked to provide a reason.

**Note:** You can only cancel a visit while it's still active. Completed and cancelled visits cannot be modified.

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