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Not Enough Space on Your Phone Device to Download the Direct2Care Application?

If your phone doesn't have enough storage space to download the Direct2Care app, you can still access all essential Direct2Care features using your web browser.

Alternative Access:

You can schedule visits, see providers, and manage your account directly from the web browser, no download required.

Need More Help?

Free up Storage Space on your phone device and try clearing some space on your device using the options below:

  1. Delete unused apps you no longer need
  2. Remove old photos and videos, back them up first to iCloud, Google Photos, or another cloud service
  3. Clear app cache and temporary files
  4. Delete old text messages, downloaded files, and email attachments
  5. Move files to an SD card, if your device supports expandable storage

These steps typically free enough space for the app to download successfully.

Check Required Storage

The Direct2Care app requires approximately 50–100 MB of available space. To confirm your available storage:

  • Open your phone’s Settings
  • Look for Storage, Device Care, or About Phone
  • Check how much free space you currently have

If your device doesn’t meet the minimum requirement, continue freeing up space or move files off your device. If you need assistance freeing up space or managing device storage, contact your cell phone carrier or device manufacturer’s support team for additional guidance.